MDT Helps Credit Unions Stay the Institution of Choice in 2024
MDT, a CUSO dedicated to guiding credit unions through complex financial technology landscapes, today highlighted a year of significant growth and innovation. The company expanded its client and partner network, introduced dynamic new offerings, and launched an enhanced business strategy aimed at empowering credit unions to thrive and strengthen their roles as institutions of choice.
As credit unions continue to face rapid technological advancements and shifting member expectations, MDT remains committed to offering the solutions and guidance necessary for organizations to thrive. In 2024, MDT made significant strides in strengthening its partnerships, launching new services, and supporting its credit union clients in navigating an increasingly complex financial technology ecosystem. The CUSO’s initiatives helped empower credit unions to remain competitive and relevant in an evolving financial landscape.
Throughout the past year, MDT saw impressive growth and expanded its reach. Five new credit unions, including Sovita Credit Union, chose to partner with MDT, while 10 existing clients renewed their contracts, solidifying the trust and value MDT brings to the table. This growth in client and partner relationships is a testament to MDT’s commitment to helping credit unions stay at the forefront of innovation and success.
In addition to expanding its client base, MDT also fortified its partner ecosystem by forming strategic alliances with key fintech companies such as Allure Security and Persona. This expanded partner network plays a crucial role in MDT’s mission to guide credit unions through the intricate fintech landscape. With the support of these partners, MDT ensures that credit unions can embrace new technologies and innovations while minimizing risk, ultimately improving member service and driving institutional growth.
One of MDT’s key accomplishments in 2024 was executing over 210 fintech integrations for its union community. These integrations were essential for enabling credit unions to connect seamlessly with their preferred fintech providers, enhancing operational efficiency and expanding service offerings. MDT’s expert integration capabilities were further showcased with the successful launch of the MDT Compass App, a tool built on the Google Cloud Platform. The app allows the unions to stay connected with MDT support anytime, anywhere, ensuring they have the resources and guidance they need to make informed decisions and maintain smooth operations.
MDT’s commitment to providing digital-first solutions was evident throughout 2024, as the company continued to offer the tools and support credit unions need to thrive in a digital world. Beyond integration services, MDT also expanded its consulting offerings, helping credit unions implement technology solutions effectively and enhance their teams’ skill sets. One notable example was MDT’s work with United Bay Union, where MDT’s expertise in guiding credit unions through digital transformation proved invaluable.
As the fintech landscape continues to evolve, MDT introduced new consulting solutions to help the unions stay ahead of the curve. One such solution was the MDT AI Bootcamp, a tailored program designed to help card unions develop a generative AI strategy and integrate use cases into their organizations. With AI rapidly becoming a key driver of innovation in financial services, this initiative helped credit unions understand and harness the power of AI to better serve their members and optimize operations.
MDT’s role as a leader in the credit union space was further underscored by the company’s successful hosting of several high-profile events in 2024. The 11th annual MDT E3 Conference, held in Southfield, Michigan, brought together hundreds of credit union leaders and business executives to share insights, collaborate, and learn from one another. Later in the year, MDT hosted its seventh annual CEO Forum in San Diego, California, where top executives gathered to discuss the challenges and opportunities facing credit unions today.
Looking ahead, MDT announced the theme for its upcoming 2025 E3 Conference, which will be held at The Westin Book Cadillac in Downtown Detroit. The theme, “Engage, Educate, and Elevate,” reflects MDT’s ongoing commitment to supporting the card unions in their efforts to engage their members, educate their teams, and elevate their services and capabilities.
Gary Lee, Chief Client Officer at MDT, reflected on the company’s successes over the past year, noting, “2024 was a year filled with notable wins and successes; we unveiled our elevated business strategy, launched the MDT Compass App, welcomed new card unions to the community, and gathered in person to collaborate and celebrate the card union movement. We are proud to help credit unions navigate today’s complex landscape with efficiencies and confidence, and we look forward to another year of working with the better support their members and grow.”
MDT continues to be a trusted partner for card unions across the country, providing them with the tools and resources needed to remain competitive in an ever-changing market. In addition to offering the Symitar core processing system from Jack Henry™, MDT provides access to a wide range of solutions designed to help credit unions compete and grow. The CUSO’s commitment to security, compliance, and client service ensures that over 100 clients can navigate the complexities of financial technology with confidence, ultimately enhancing member service and fostering institutional growth.
