Rapid Finance, a prominent platform specializing in small business financing, has announced a strategic collaboration with UBIZ Venture Capital, a non-profit Community Development Financial Institution (CDFI) committed to supporting minority-owned and disadvantaged businesses. This partnership marks a significant milestone for UBIZ, as it successfully modernizes its lending operations by integrating Rapid Finance’s advanced loan origination system (LOS), Decisioneer, with LoanPro’s flexible API-driven lending and credit platform. The integration empowers UBIZ to streamline its processes and overcome operational challenges, ultimately positioning the organization for robust growth.
Through this integration, UBIZ is able to enhance the borrower experience and improve operational efficiency. Decisioneer’s seamless loan origination system, combined with LoanPro’s sophisticated loan servicing platform, facilitates a smooth transition from loan application to ongoing management. This combined solution gives UBIZ greater flexibility and customization in meeting the diverse needs of its borrowers while enabling stronger, long-term relationships.
Will Tumulty, CEO of Rapid Finance, emphasized the significance of this partnership, saying, “Partnering with UBIZ has been an exciting opportunity and demonstrates how Lending-as-a-Service technology can be a powerful tool in transforming community lending. This collaboration underscores Rapid’s ongoing commitment to helping CDFIs better serve small businesses and the communities they support.”
Decisioneer’s white-label solution plays a pivotal role in this transformation, simplifying the loan application and approval process for UBIZ’s customers. By offering a fully branded, user-friendly interface, Decisioneer streamlines the borrower’s journey, making it easier to navigate from application to approval. The system’s configurable workflows, rules, and communication modules help ensure a smooth and efficient experience, enhancing the overall customer journey. Additionally, Decisioneer’s capabilities make it easier for UBIZ to manage offer generation and closing, leading to quicker, more accurate loan issuances.
Upon the closing of a loan, all relevant data is seamlessly transferred to LoanPro for efficient loan servicing. LoanPro’s platform provides UBIZ with the tools to effectively manage its loan portfolio, track performance, and ensure timely servicing. This integrated system also offers UBIZ’s borrowers a self-service portal, where they can access real-time loan information, track their loan status, and make payments easily. The borrower-facing portal is designed to offer convenience, improve user experience, and promote customer satisfaction.
The integration of Rapid Finance’s Decisioneer with LoanPro’s platform allows UBIZ to not only improve its internal operations but also develop deeper, more lasting relationships with its borrowers. As their financial needs evolve, UBIZ is better positioned to provide customized solutions, helping businesses grow and thrive over time.
Alisa Bray, Director of Operations, Portfolio Management & Programs at UBIZ, praised the support from Rapid Finance, noting, “Rapid Finance went above and beyond as a vendor—this migration would not have happened without them. Thanks to their dedicated IT support and guidance, I can now clearly visualize how we will leverage the LoanPro platform to enhance the experience both internally and for our customers.”
By integrating these two powerful platforms, UBIZ can provide faster, more personalized service to its clients, improving operational efficiencies and strengthening its mission of serving underserved communities. This partnership demonstrates how technology can be used to create scalable solutions for CDFIs, ultimately benefiting both the businesses they support and the broader community. With these tools, UBIZ is poised to scale its operations, drive growth, and continue making a positive impact on small businesses in need.
