Sagent Expands Operations with New Dallas Office to Drive Growth of Dara Platform
Sagent, a leading fintech company revolutionizing mortgage servicing for top banks and lenders in the U.S., has announced the opening of a new office in Dallas, Texas. This expansion marks a significant step in the company’s growth, following the opening of its Chennai, India office in 2023. The Dallas office will serve as a key center for product development and delivery, particularly focusing on the growth of Sagent’s Dara platform, a transformative solution in the mortgage servicing space.
“We’re excited to establish a presence in Dallas, a city that has emerged as a major hub for mortgage servicing and technology innovation,” said Geno Paluso, CEO of Sagent. “Dallas offers access to a highly skilled workforce and a thriving tech ecosystem, making it the ideal location for us to expand and innovate. This new office will allow us to collaborate more closely with our teams, partners, and customers to accelerate the delivery of Dara and support today’s leading servicers in the mortgage industry.”
Strategic Location for Growth
The new 10,000-square-foot facility opened on December 9, 2024, and will act as a central hub for Sagent associates in the Dallas area. Located in the rapidly developing Cypress Waters business park, the office is strategically placed in a region home to a large concentration of mortgage servicers. Additionally, the area’s growing technology infrastructure and proximity to major financial centers provide Sagent with access to both top talent and key industry partners.
“Dallas was an obvious choice for our next phase of growth,” said Omer Farooque, Chief Technology Officer (CTO) at Sagent, who is based in Dallas. “The city’s dynamic tech scene, combined with its importance as a mortgage servicing hub, creates the perfect environment for fostering innovation and collaboration. This new office will be integral in helping our teams work more effectively together, enabling us to continue our mission of transforming the mortgage servicing industry.”
Empowering Mortgage Servicers through Innovation
Sagent’s Dara platform plays a central role in the company’s mission to modernize and streamline mortgage servicing. Dara is designed to power the entire servicing ecosystem, including performing, non-performing, and consumer servicing. The platform provides mortgage servicers with a comprehensive suite of tools and technologies that help reduce operational costs, ensure regulatory compliance, and create a modern, digital experience for homeowners.
“Our goal is to equip mortgage servicers with the tools they need to succeed in any market environment, whether it’s a period of growth or market volatility,” said Farooque. “The opening of our Dallas office will allow us to accelerate the development and delivery of Dara, helping our customers overcome industry challenges and improve the servicing experience.”
Building a Stronger Future for Mortgage Servicing
With the new Dallas office, Sagent is positioning itself for continued success in an increasingly complex mortgage servicing landscape. The company’s expansion into Dallas will not only support the growth of Dara but also enhance its ability to serve its customers more effectively by leveraging the city’s talent pool and tech ecosystem.
The decision to open a Dallas office reflects Sagent’s broader strategy to expand its footprint in key markets and continue delivering innovative solutions that meet the evolving needs of mortgage servicers. By building a collaborative environment and strengthening its product development capabilities, Sagent aims to remain at the forefront of the industry and provide mortgage servicers with the best tools to succeed in today’s dynamic market.
About Sagent
Sagent powers America’s top bank and nonbank lenders to engage, care for, retain, and modernize the homeownership experience for millions of borrowers. Servicers use our flexible, scalable, and configurable solutions to engage borrowers and earn customer loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles. Sagent is backed by Warburg Pincus, one of the world’s leading private equity investors, and powers trillions in outstanding mortgage servicing for its customers.
