KUBRA, a leading provider of customer experience management solutions for major utilities, insurance companies, and government organizations, is excited to unveil the next generation of point-of-sale (POS) solutions in partnership with Ingenico. This collaboration introduces secure, seamless in-person payment options for customers who prefer to pay face-to-face. The enhanced KUBRA POS solution extends the capabilities of the KUBRA EZ-PAY® platform, widely known for on-demand payments, to walk-in centers. By eliminating manual processes, this solution expands payment acceptance to include credit and debit cards, EMV Chip and PIN, contactless, and digital wallet options.
“KUBRA’s ongoing partnership with Ingenico has transformed the walk-in payment experience,” said Mark Visic, SVP of Business Development and M&A at KUBRA. “Our POS solution ensures swift, real-time payment posting, validation, and confirmation, with high-speed communication that offers exceptional convenience. This upgrade significantly enhances the customer experience, making in-person payments faster, more seamless, and more secure.”
Key advantages of the KUBRA EZ-PAY POS solution include:
- Faster service for customers at walk-in centers
- Protection against compromised personal information
- Support for multiple payment methods
- Secure storage of payment history and easy access
- Immediate customer validation
Certified with PCI PTS 6 for both online and offline transactions, the KUBRA EZ-PAY POS solution features stateless tokenization to strengthen customer protection and reduce security risks. Each POS terminal integrates seamlessly with KUBRA EZ-PAY and KUBRA iDoxs® applications, providing a streamlined payment process and consolidating payment reports in a user-friendly platform. The advanced POS devices also support automatic remote software updates, ensuring billers can apply updates effortlessly. With Ingenico Lane 3600 and Move 5000 terminals, the solution is designed to speed up payments, broaden acceptance, and improve walk-in service environments.
KUBRA’s collaboration with Ingenico guarantees that organizations can offer clients a cutting-edge, secure payment solution that complies with PCI and PIN Transaction Security standards. The KUBRA EZ-PAY on-demand payment platform undergoes rigorous PCI DSS audits, including annual risk and vulnerability assessments and penetration testing.About KUBRA
KUBRA provides customer experience management solutions to some of North America’s largest utility, government, and insurance entities. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 2 billion customer interactions annually, KUBRA services reach over 40% of households in the US and Canada. KUBRA is an operating subsidiary of Hearst Corporation.
About Ingenico
Ingenico is the global leader in payment acceptance and services. It supports our customers and their customers to do more with payments. Active in 37 countries, with over 3,500 employees, it has been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers every day. Through its advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value-added services to move commerce forward.
