The “Retail Banking Regional Report: Europe 2024” has been added to ResearchAndMarkets.com.
This report provides an in-depth analysis of key financials, the competitive landscape, and relationship drivers in European retail banking. The sector is seeing significant change, with traditional banks facing increasing competition from digital-only banks like Revolut and N26, as well as non-traditional players such as PayPal, Apple Pay, and retailers like Tesco and Sainsbury’s. While these new entrants are gaining traction due to user-friendly interfaces and innovative offerings, traditional banks are investing heavily in technology to stay competitive and enhance both front- and back-end systems.
Key Highlights:
- Nordic countries have the lowest cost-to-income ratios in Europe.
- The European retail deposit market has become less concentrated over the past decade.
- Digital literacy is increasing, leading more customers to consider digital-only banks.
- Enhancing digital services helps banks improve customer relationships and cross-selling strategies, although Net Promoter Scores remain low across the region.
Key Companies Featured:
- Traditional banks: ING, BNP Paribas, Santander, and others.
- Digital players: Revolut, N26, Monzo, Starling.
- Non-bank entrants: PayPal, Apple Pay, Tesco, Sainsbury’s.
Scope of the Report:
- Assess macroeconomic impacts on European retail banking.
- Explore the rise of new competitors and how they are challenging traditional banks.
- Analyze customer satisfaction and strategies to improve customer relationships.
For more information, visit Research and Markets.
