Eurobank and LTI Mindtree Forge Multi-Year Partnership for Banking Technology Transformation
Eurobank SA and LTIMindtree Announce Strategic Multi-Year Partnership to Drive Digital Transformation and Banking Innovation
Eurobank SA, a subsidiary of Eurobank Ergasias Services and Holdings S.A. (Eurobank Holdings), one of Greece’s leading banking groups, has partnered with LTIMindtree [NSE: LTIM, BSE: 540005], a global technology consulting and digital solutions company, to embark on a transformative, multi-year collaboration. The primary objective of this partnership is to enhance Eurobank’s banking operations and its subsidiaries while leveraging cutting-edge IT services to improve customer experience. This strategic alliance, facilitated by Fairfax Digital Services (a Fairfax Company), also includes the establishment of a state-of-the-art Global Delivery Centre in India.
Pune Global Delivery Centre – A Vision for Innovation and Growth
In a significant step towards modernization and technological advancement, Eurobank and LTIMindtree have launched a new Global Delivery Centre, operated by Fairfax Digital Services, at LTIMindtree’s office in Pune, India. This center is not only a testament to Eurobank’s commitment to innovation and enhanced customer experience but also underscores the deepening economic ties between Greece and India.
The Global Delivery Centre is strategically designed to strengthen Eurobank Group’s IT infrastructure by driving digital transformation, maintaining core banking applications, and fostering the development of innovative technology solutions. The initiative aligns with Eurobank’s vision of staying ahead of evolving customer expectations and regulatory requirements by deploying state-of-the-art digital services and technology solutions.
This collaboration also extends to LTIMindtree’s recently established office in Greece, which further consolidates the partnership’s global footprint. By integrating cutting-edge technologies and digital solutions, the Global Delivery Centre will play a crucial role in the bank’s efforts to streamline its operations and improve service delivery.
Strengthening Eurobank Group – Enhancing Customer Experience through Next-Generation IT Solutions
As part of this long-term collaboration, LTIMindtree has been chosen as a key service partner for Eurobank Luxembourg’s Temenos implementation program. The company will provide comprehensive support services, including maintenance, data migration, quality assurance, and post-implementation assistance. This engagement is set to enhance Eurobank Group’s technological infrastructure across Cyprus, Luxembourg, and Greece, enabling more efficient banking operations and superior customer experiences.
By leveraging LTIMindtree’s deep expertise in digital transformation and banking solutions, Eurobank aims to modernize its technology stack and create a seamless, integrated banking environment. The partnership is expected to drive substantial improvements in customer service efficiency and operational agility by harnessing advanced analytics, artificial intelligence, and cloud-based solutions.
Leadership Insights on the Strategic Partnership
Key stakeholders from Eurobank, LTIMindtree, and Fairfax Digital Services have expressed their enthusiasm for this collaboration, highlighting its potential to redefine banking innovation and customer engagement.
Stavros Ioannou, Acting CEO, Group COO, and Head of International Operations, Eurobank Holdings AG, stated:
“Eurobank Group has consistently been at the forefront of banking innovation, prioritizing digital transformation to enhance both customer experience and operational excellence. Our strategic partnerships are essential to accelerating modernization and ensuring we remain a leader in the evolving banking landscape. The collaboration with LTIMindtree, built upon our existing engagement with Fairfax Digital Services, marks a significant milestone in our digital journey. With the launch of our new Global Delivery Centre in India, we are further strengthening our IT capabilities, positioning ourselves to meet dynamic customer needs and regulatory standards. We are excited to set new benchmarks in the industry as we continue to redefine banking excellence.”
Sanjay Tagnight, CEO, Fairfax Digital Services, remarked:
“Fairfax Digital Services is proud to be a part of this transformative initiative with Eurobank and LTIMindtree. The launch of the Global Delivery Centre in Pune is a crucial step towards enabling innovation, embracing emerging technologies, and creating enhanced customer experiences. This partnership will empower Eurobank to navigate the fast-evolving technology landscape and reinforce its leadership in the banking sector.”
Srini Rao, EVP and Chief Business Officer, Europe, LTIMindtree, shared his insights:
“We are thrilled to announce our strategic partnership with Eurobank at this critical juncture when the bank is undergoing a significant technological transformation. Our deep expertise in IT services and seamless Temenos implementation capabilities position us uniquely to support Eurobank’s evolving needs. This collaboration will not only modernize Eurobank’s banking infrastructure but also unlock new avenues for innovation and growth.”
The multi-year partnership between Eurobank and LTIMindtree is expected to deliver a wide range of strategic advantages for the banking group. Some of the key benefits include:
- Enhanced Digital Banking Experience – The adoption of modern banking solutions and AI-driven analytics will significantly improve customer engagement and personalized service delivery.
- Operational Efficiency and Cost Optimization – By streamlining IT infrastructure and automating key banking functions, the partnership aims to enhance productivity and reduce operational costs.
- Scalability and Business Agility – With the establishment of the Global Delivery Centre, Eurobank will have access to a highly skilled talent pool in India, enabling faster innovation cycles and the ability to scale services efficiently.
- Regulatory Compliance and Risk Management – Implementing robust digital frameworks will help Eurobank adhere to evolving regulatory standards while strengthening cybersecurity measures.
- Cross-Border Technology Synergy – The integration of Eurobank’s operations across Greece, Luxembourg, and Cyprus through a unified digital framework will facilitate seamless banking experiences for its global customer base.
Eurobank-LTIMindtree partnership is poised to set a benchmark in digital banking transformation. By combining Eurobank’s industry expertise with LTIMindtree’s technological prowess, this alliance will drive continuous innovation and create a future-ready banking ecosystem.
Eurobank SA’s collaboration with LTIMindtree, enabled by Fairfax Digital Services, marks a pivotal moment in the bank’s digital evolution. The launch of the Global Delivery Centre in Pune symbolizes a commitment to technological excellence, customer-centric innovation, and strategic growth. With a shared vision for a digitally empowered future, this partnership is set to redefine banking standards, ensuring that Eurobank remains at the forefront of the industry.
As the financial sector continues to embrace digital transformation, partnerships like this will play a critical role in shaping the next generation of banking services. With the combined expertise of Eurobank, LTIMindtree, and Fairfax Digital Services, the future of banking looks more connected, efficient, and customer-focused than ever before.
