AIG Appoints Juan Perez to Board of Directors
American International Group, Inc. (NYSE: AIG) has announced a significant addition to its Board of Directors. Juan Perez, currently serving as the Executive Vice President and Chief Information Officer (CIO) of Salesforce, has been elected as an independent Director. His appointment is effective immediately, and his vast experience in technology leadership, digital transformation, and artificial intelligence (AI) is expected to contribute significantly to AIG’s strategic initiatives.
Juan Perez’s Extensive Background in Technology and Digital Transformation
With over 30 years of experience in leading technology-driven strategies at Fortune 500 companies, Juan Perez is widely recognized as a distinguished technology executive. His expertise spans multiple domains, including AI, data strategy, and digital transformation, making him an ideal addition to AIG’s Board. As CIO of Salesforce, Perez is responsible for overseeing the global IT infrastructure and data strategy. Additionally, he plays a crucial role in advising the company’s product strategy, ensuring that technological advancements align with business objectives.
Before joining Salesforce, Perez served as the CIO and Engineering Officer at UPS, one of the world’s leading logistics companies. During his tenure at UPS, he played a key role in driving the company’s adoption of cutting-edge technologies, particularly in the areas of AI and advanced analytics. His leadership was instrumental in implementing innovative solutions that enhanced operational efficiency, optimized logistics, and improved customer experiences. By leveraging AI-driven insights, UPS was able to refine its delivery systems, reduce costs, and enhance service reliability.
AIG’s Leadership Welcomes Juan Perez
AIG Chairman and CEO Peter Zaffino expressed his enthusiasm about Perez’s appointment to the Board, emphasizing the strategic value he brings to the company’s ongoing digital transformation efforts.
“I am very pleased to welcome Juan to the AIG Board of Directors and look forward to his contributions as we continue to advance our data and digital strategy,” said Zaffino.
This statement highlights AIG’s commitment to integrating cutting-edge technology into its business operations, positioning itself as a leader in the insurance sector. The inclusion of an executive with deep knowledge of AI and digital transformation underscores the company’s intent to leverage technology to enhance its offerings and customer experiences.
AIG’s Lead Independent Director, John Rice, also praised Perez’s appointment, pointing out his vast experience in enterprise AI and digital transformation.
“Juan’s experience at the forefront of enterprise AI and working with leading companies on digital transformation aligns well with AIG’s focus on delivering exceptional value to clients and stakeholders,” said Rice.
By aligning its leadership with forward-thinking technology experts, AIG is ensuring that it remains competitive in an increasingly digital marketplace. The addition of Perez to the Board signifies a step toward further modernization and technological enhancement of AIG’s business model.
Juan Perez’s Perspective on Joining AIG’s Board
Expressing his enthusiasm for his new role, Perez shared his thoughts on AIG’s strategic direction and his excitement to contribute to the company’s ongoing success.
“I am impressed with AIG’s underwriting profitability, financial performance, and strategic progress in multiple key areas, including their development of a GenAI and Large Language Model powered solution,” said Perez. “I am honored to join AIG’s Board of Directors and support AIG’s colleagues around the world as they continue to position the company for long-term success.”
Perez’s acknowledgment of AIG’s advancements in AI-driven underwriting and digital transformation reinforces the importance of technology in the insurance industry. The implementation of AI and machine learning is becoming increasingly critical in risk assessment, fraud detection, and personalized customer experiences. By integrating AI-driven models into its operations,is enhancing its decision-making processes, reducing risks, and improving overall efficiency.
The Role of AI and Digital Innovation in AIG’s Future
AIG has been making significant strides in leveraging AI and digital solutions to improve its business processes. The insurance industry is undergoing a technological revolution, with companies increasingly adopting AI-driven solutions to enhance their underwriting capabilities, improve risk assessments, and optimize claims processing. With Perez’s expertise in AI, data strategy, and digital transformation, AIG is well-positioned to further strengthen its technological infrastructure and offer more innovative solutions to its customers.
The introduction of Generative AI (GenAI) and Large Language Models (LLMs) into AIG’s strategic framework is an exciting development that aligns with broader industry trends. These technologies have the potential to streamline various aspects of insurance operations, from policy underwriting to customer service automation. By incorporating AI into its core processes, AIG can enhance its predictive analytics, improve customer engagement, and drive operational efficiencies.
Perez’s extensive background in deploying AI-powered solutions at UPS and Salesforce will be invaluable in helping AIG maximize the benefits of these emerging technologies. His experience in integrating AI into logistics and enterprise solutions provides him with a unique perspective on how AI can be effectively leveraged in the insurance sector.
Juan Perez’s Educational and Professional Background
Perez’s impressive academic credentials further solidify his qualifications for his new role at He holds a bachelor’s degree in industrial and systems engineering, as well as a master’s degree in computer and manufacturing engineering from the University of Southern California. His educational background has provided him with a strong foundation in both technology and business, enabling him to bridge the gap between IT solutions and enterprise strategy effectively.
In addition to his executive roles, Perez serves as a director for The Hershey Company and Wabtec Corporation. His experience serving on multiple boards underscores his ability to provide valuable strategic insights and governance expertise. Furthermore, he is actively involved in academic advisory boards, including the School of Industrial and Systems Engineering at the University of Southern California and the School of Business at Georgia Tech. His involvement in these institutions highlights his commitment to fostering innovation and guiding the next generation of technology leaders.
The Broader Implications of Perez’s Appointment
Perez’s election to AIG’s Board of Directors reflects the growing emphasis on technological expertise within corporate governance structures. As digital transformation continues to reshape industries, companies are increasingly seeking board members with deep knowledge of AI, data analytics, and cybersecurity. AIG’s decision to bring in a seasoned technology executive signals its recognition of the critical role that digital innovation plays in the future of the insurance industry.
Furthermore, Perez’s appointment aligns with a broader trend of companies prioritizing diversity of thought and expertise within their leadership teams. By incorporating leaders with strong backgrounds in technology and digital transformation, companies can better navigate the complexities of a rapidly evolving digital landscape.
Juan Perez’s addition to Board of Directors marks a significant milestone in the company’s strategic journey. His extensive experience in AI, data strategy, and digital transformation makes him a valuable asset to AIG as it continues to modernize its operations and enhance its digital capabilities.
With his leadership, AIG is well-positioned to leverage emerging technologies, improve its underwriting and risk management processes, and deliver superior value to its clients and stakeholders. His insights and expertise will play a pivotal role in shaping AIG’s future, ensuring that the company remains at the forefront of technological innovation in the insurance industry.
