FHLB Dallas and Community Bank of Louisiana Help Family-Owned Moore Brothers Pumping Expand Through Small Business Boost Loan
A family-owned wastewater and septic services company in northwest Louisiana is strengthening its operations and positioning itself for future growth after receiving financing through the Small Business Boost (SBB) program offered by the Federal Home Loan Bank of Dallas (FHLB Dallas). Moore Brothers Pumping, based in Many, Louisiana, secured a $19,560 Small Business Boost loan through FHLB Dallas member institution Community Bank of Louisiana, enabling the company to purchase a new truck that has already begun transforming the way the business operates.
The investment reflects the broader mission of the Small Business Boost program, which is designed to help small businesses obtain affordable financing for equipment purchases, operational improvements, expansion initiatives, and other long-term investments. By providing community financial institutions with access to funding that supports local entrepreneurs, the program encourages sustainable economic growth while helping businesses remain competitive in changing market conditions.
For Moore Brothers Pumping, the financing arrived at an important time. As customer demand continued to increase and operating expenses climbed, company leaders sought practical ways to improve efficiency, reduce transportation costs, and maintain the high level of service their customers have come to expect. The new truck purchased through the Small Business Boost loan has enabled the company to bring a critical part of its operations in-house, reducing expenses while improving scheduling flexibility and customer service.
Supporting a Longstanding Family Business
Moore Brothers Pumping has been serving residential and commercial customers since its founding in 2009 by Randy Moore and his sons, Patrick and Wade Moore. Built on decades of industry knowledge, the company specializes in septic pumping, septic system installation, wastewater management, and related services across Louisiana and portions of neighboring Texas.
Although the business itself has operated for more than 15 years, the Moore family brings over five decades of combined experience in the wastewater and septic services industry. That experience has helped the company establish a reputation for dependable service, technical expertise, and customer-focused solutions.
Serving both homeowners and businesses, Moore Brothers Pumping provides essential infrastructure services that contribute to public health, environmental protection, and community development. Reliable wastewater management remains especially important in many rural communities where municipal sewer systems are unavailable and properly functioning septic systems are critical.
As demand for these services has steadily increased, Moore Brothers Pumping has continued investing in equipment, personnel, and operational improvements to ensure it can meet customer expectations while maintaining efficiency.
Rising Costs Created New Challenges
Like many small businesses operating in today’s economic environment, Moore Brothers Pumping has experienced increasing operational costs. Fuel prices, transportation expenses, equipment costs, and logistics have all become more significant factors affecting profitability.
One of the company’s largest ongoing expenses involved transporting heavy concrete septic tanks used during installation projects. For years, Moore Brothers relied on contracted transportation providers to haul these tanks to customer locations.
While outsourcing transportation allowed the company to complete projects, it also created several operational challenges.
Delivery fees represented a significant recurring expense, increasing project costs and affecting profit margins. In addition, depending on outside trucking companies often resulted in scheduling limitations that occasionally delayed installations or reduced operational flexibility.
Company leadership recognized that bringing transportation capabilities in-house could substantially improve efficiency while lowering long-term operating costs. However, purchasing a specialized truck represented a significant investment that required affordable financing.
Discovering the Small Business Boost Program
When Moore Brothers Pumping approached Community Bank of Louisiana seeking financing for a new truck, the company’s plans aligned perfectly with the objectives of the Small Business Boost program.
Working closely with the business was Tracy Garcie, Branch Manager at Community Bank of Louisiana.
After learning about the company’s operational goals and financing needs, Garcie introduced the Moore family to the Small Business Boost loan opportunity available through FHLB Dallas.
Rather than relying solely on traditional commercial financing, the Small Business Boost program offered additional flexibility and financial advantages that better suited the company’s current circumstances.
The $19,560 loan ultimately allowed Moore Brothers Pumping to purchase the truck needed to internalize transportation operations while maintaining manageable financing terms.
According to Garcie, the structure of the program created benefits for both the financial institution and the customer.
She explained that the Small Business Boost financing enabled Community Bank of Louisiana to provide Moore Brothers Pumping with a lower monthly payment while allowing the company to continue paying off another truck already in its fleet.
The financing solution balanced affordability with long-term business planning, helping ensure the company could continue investing in growth without placing unnecessary strain on its finances.
Immediate Operational Improvements
The purchase of the new truck has already begun delivering measurable operational improvements for Moore Brothers Pumping.
Instead of depending on outside transportation companies, the business now hauls its own concrete septic tanks directly to project locations.
This seemingly straightforward operational change has generated multiple benefits across the organization.
The company has significantly reduced transportation expenses by eliminating recurring delivery fees previously paid to third-party carriers.
Internal transportation has also increased scheduling flexibility. Rather than coordinating deliveries around contractor availability, Moore Brothers can now control transportation timelines internally, allowing projects to move more efficiently from planning through installation.
Improved scheduling also benefits customers by reducing delays and enabling more responsive service.
In addition, owning transportation equipment gives the company greater operational independence while strengthening its ability to manage future growth as customer demand continues to expand.
Family Expresses Appreciation
For the Moore family, the Small Business Boost loan represented more than simply financing for equipment—it provided an opportunity to strengthen the long-term future of their business.
Trisha Moore, Administrative Assistant for Moore Brothers Pumping, expressed appreciation for the support received through both FHLB Dallas and Community Bank of Louisiana.
She explained that the financing arrived at exactly the right time for the business.
According to Moore, the Small Business Boost program helped answer the company’s immediate operational needs while providing practical tools that support continued growth.
She noted that bringing transportation operations in-house has made daily operations smoother, reduced freight expenses, and created new efficiencies throughout the business.
Moore also emphasized the family’s gratitude toward both organizations for helping make the investment possible.
Investing in Rural Economic Development
The success of Moore Brothers Pumping illustrates the broader economic role played by community financial institutions and regional development programs.
Small businesses remain a cornerstone of many rural economies, creating local employment opportunities, supporting regional supply chains, and providing essential services that larger organizations may not offer.
Programs like Small Business Boost recognize that access to affordable capital can make a meaningful difference for businesses seeking to modernize equipment, improve efficiency, or expand operations.
Rather than focusing solely on large-scale corporate financing, the initiative supports locally owned businesses that contribute directly to community stability and economic resilience.
For rural communities in Louisiana and Texas, businesses like Moore Brothers Pumping provide essential infrastructure services that help maintain public health, support residential development, and enable commercial growth.
How the Small Business Boost Program Works
The Small Business Boost program was established by the Federal Home Loan Bank of Dallas to expand financing opportunities for small businesses through participating member financial institutions.
Instead of lending directly to business owners, FHLB Dallas works with its network of member banks and credit unions, providing funding that supports qualifying commercial loans.
Eligible businesses apply through participating financial institutions, which evaluate financing requests and determine loan eligibility based on program requirements and standard lending practices.
Funding can support a variety of business objectives, including:
- Equipment purchases
- Business expansion
- Operational improvements
- Working capital needs
- Facility upgrades
- Long-term sustainability initiatives
The collaborative structure allows local financial institutions to continue serving their communities while leveraging additional resources available through FHLB Dallas.
Strengthening Local Banking Partnerships
Community Bank of Louisiana’s participation in the Small Business Boost program demonstrates the important role community banks play in supporting local businesses.
Unlike larger financial institutions that may rely primarily on standardized lending decisions, community banks often develop long-term relationships with local business owners, gaining a deeper understanding of their operations and financing needs.
That local knowledge enables bankers to identify specialized financing opportunities that may not otherwise be considered.
In Moore Brothers Pumping’s case, the recommendation to pursue Small Business Boost financing created an outcome that benefited both the business and the surrounding community.
FHLB Dallas Continues Supporting Small Businesses
Steve Otto, Head of Member Sales at FHLB Dallas, emphasized that family-owned businesses such as Moore Brothers Pumping play an essential role in the communities served by FHLB Dallas member institutions.
He noted that these businesses not only provide valuable services but also contribute to employment, economic development, and the long-term vitality of rural regions.
Through the Small Business Boost program, FHLB Dallas continues partnering with member financial institutions to help businesses invest in their futures, strengthen local economies, and create sustainable growth opportunities.
For Moore Brothers Pumping, the investment marks another step in the company’s ongoing evolution. With greater transportation capabilities, improved operational efficiency, and reduced logistics costs, the family-owned business is well positioned to continue serving customers across Louisiana and Texas while building on a legacy of more than 50 years of combined industry experience.
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